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Zendesk Web Widget Enhancements

Learn about the latest enhancements to Zendesk's Web Widget, including new messaging features.

What improvements have been made to Zendesk's Web Widget?

Zendesk's Web Widget has seen some notable improvements, particularly in the Messaging feature. An empty state has been added for the 'Add to Help Center' setting, and a button to launch a custom launcher in the standalone previewer has been introduced. Additionally, the wording in the Admin Center has been simplified from 'Save settings' to 'Save'.

These changes are designed to enhance user interaction with the Web Widget, making it more intuitive and user-friendly. For more information, refer to theoriginal release notes.


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