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Installing Zendesk Apps for Sell - Frequently asked questions

Discover answers to common questions about installing Zendesk apps for Sell. Learn about installation steps, troubleshooting, and optimizing app performance.

Frequently asked questions

How do I install apps for my Zendesk Sell account?

To install apps for your Zendesk Sell account, you need to have a Zendesk subdomain account and admin rights. Once your account is migrated, you'll receive a confirmation email with a link to initiate the app installation. Click the link, connect…

What are the requirements to install apps on Zendesk Sell?

To install apps on Zendesk Sell, you must have a Zendesk subdomain account and admin rights. If your account is not using a Zendesk subdomain, you need to connect your legacy Sell account to the Zendesk platform. Once these requirements are met,…

How can I customize the appearance of an app in Zendesk Sell?

You can customize how an app appears in the Zendesk Sell interface by using the Customize > Layouts option. Simply drag and drop the app into the desired position within the interface. This allows you to tailor the layout to better suit your…

What should I do if I don't have a Zendesk subdomain account?

If you don't have a Zendesk subdomain account, you need to connect your legacy Sell account to the Zendesk platform. This connection is necessary to install apps on your Zendesk Sell account. Follow the instructions provided in the confirmation…

How do I authenticate an external application with Zendesk Sell?

To authenticate an external application with Zendesk Sell, you need to sign in with your credentials for that application. During the app installation process, you'll be prompted to connect Sell with your external application, such as Mailchimp….

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