How to Hide Powered by Zendesk Logo - Frequently asked questions
Discover how to hide the 'Powered by Zendesk' logo with our FAQ guide. Learn about customization options, potential impacts, and more in this comprehensive resource.
Frequently asked questions
How can I hide the Powered by Zendesk logo in my help center?
You can easily hide the Powered by Zendesk logo from your help center. To do this, navigate to Guide and click the Settings icon on the sidebar. Under the Integrations section, simply uncheck the Powered by Zendesk logo option and click Update at…
What is the default setting for the Powered by Zendesk logo?
By default, the Powered by Zendesk logo is displayed at the bottom of each page in your help center. This is a standard setting for all Zendesk help centers. However, if you prefer a more customized look, you have the option to hide this…
Where can I find the option to remove the Powered by Zendesk logo?
The option to remove the Powered by Zendesk logo is located in the Guide section of your Zendesk account. Click on the Settings icon on the sidebar, then look under the Integrations section. Here, you can uncheck the option to display the…
What should I do after unchecking the Powered by Zendesk logo option?
After unchecking the Powered by Zendesk logo option, make sure to click the Update button at the top of the page. This action will save your changes and ensure that the logo is no longer displayed on your help center…
Can I customize my help center beyond hiding the Zendesk logo?
Yes, you can further customize your help center beyond just hiding the Powered by Zendesk logo. For more detailed customization options, you can refer to the Branding your help center guide provided by…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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