Using HTTP Links in Agent Signatures - Frequently asked questions
Explore common questions about using HTTP links in agent signatures. Learn about best practices, potential issues, and how to implement them effectively.
Frequently asked questions
Can I use HTTP links in Zendesk agent signatures?
No, using HTTP links in Zendesk agent signatures is not recommended. To avoid having emails marked as spam, ensure that all hyperlinks in agent signatures, triggers, automations, and dynamic content use HTTPS instead of HTTP or WWW. Zendesk scans…
Why should I avoid HTTP links in Zendesk signatures?
Avoiding HTTP links in Zendesk signatures is crucial to prevent emails from being marked as spam. Zendesk scans hyperlinks, and using HTTP or WWW links can lead to ticket suspension. To ensure smooth communication, always use HTTPS links in agent…
What happens if I use HTTP links in Zendesk emails?
Using HTTP links in Zendesk emails can result in those emails being marked as spam. Zendesk scans for hyperlinks, and emails containing HTTP or WWW links are likely to be suspended. To avoid this, ensure all links in agent signatures, triggers,…
How can I prevent Zendesk emails from being marked as spam?
To prevent Zendesk emails from being marked as spam, ensure all hyperlinks in agent signatures, triggers, automations, and dynamic content use HTTPS instead of HTTP or WWW. Zendesk scans hyperlinks, and tickets with HTTP or WWW links are likely to…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
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Zeffy
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
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Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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