How to Add a Record on Sell App - Frequently asked questions
Discover answers to common questions about adding records from maps on the Zendesk Sell mobile app. Learn tips and solutions to enhance your experience.
Frequently asked questions
How do I update a lead or contact's address on the Zendesk Sell mobile app?
You can easily update a lead or contact's address directly from the Zendesk Sell mobile app. To do this, navigate to the card of the lead or contact you wish to update. Click on 'Edit' and scroll to the 'Address' field where you can manually…
How can I get directions to a lead or contact using the Zendesk Sell mobile app?
Getting directions to a lead or contact is straightforward with the Zendesk Sell mobile app. Once you've updated or confirmed the address of your lead or contact, simply tap on the address under the Details section. This will open Google Maps,…
What is the Mapsly extension for Zendesk Sell?
Mapsly is a useful extension available on the Zendesk Sell Marketplace that enhances geolocation capabilities. It can geocode your leads and contacts based on the address field and display them on a map. Additionally, you can download the Mapsly…
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Ella Roy Customer Success Manager
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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Freecash
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