How to Work with Stacked Charts in Explore - Frequently asked questions
Frequently asked questions
How do I create a stacked chart in Zendesk Explore?
Creating a stacked chart in Zendesk Explore is a straightforward process. To start, navigate to the Reports library in Explore and click on 'New report'. Select the dataset 'Support - Tickets' and begin your report. Add the metric 'Tickets' to…
What are stacked charts and why are they useful?
Stacked charts break down each bar or column into subsections, providing a detailed view of data. For instance, in a column chart displaying tickets by type, you can further break down each column by ticket priority. This visualization helps you…
What permissions are needed to create stacked charts in Zendesk Explore?
To create stacked charts in Zendesk Explore, you need Editor or Admin permissions. These permissions ensure you have the necessary access to create and modify reports within Zendesk Explore. Additionally, you must have Zendesk Explore…
How can I ensure all options are selected in the Row Selector?
To ensure all options are selected in the Row Selector, manually choose 'Select all'. By default, the Row Selector's option is set to 'Selected values' to prevent slowing down queries with numerous values. To include all options, go to Chart…
Why might my stacked chart not display correctly?
If your stacked chart isn't displaying correctly, check your row selector settings. Ensure that multiple values are selected under the row selector. If only one value is selected, the chart won't display as stacked. Additionally, verify that the…
Can I hide individual values in a stacked chart and only show the total?
Yes, you can hide individual values in a stacked chart and display only the total. To do this, navigate to Chart Configuration > Displayed Values > Show value, and select 'Hide'. This setting will ensure that only the total number of all selected…
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