Updating Messaging Bots for Secure API Calls - Frequently asked questions
Frequently asked questions
How do I update my messaging bot to use secure API connections?
To update your messaging bot to use secure API connections, you'll need to replace any authentication headers with API connections. Start by creating an API connection in the Admin Center if one doesn't already exist for your credentials. Then,…
What happens if my bot uses disallowed authentication headers?
If your bot uses disallowed authentication headers, the Make API call steps will automatically fail. After May 31, 2023, headers such as authorization, x-api-key, and x-api-token are not allowed. If these are used, the conversation will follow…
Why should I use API connections for my messaging bot?
Using API connections for your messaging bot is more secure and convenient than passing credentials in request headers. API connections allow you to store credentials securely and use them across multiple bots and Make API call steps. This method…
How can I create an API connection for my bot?
To create an API connection for your bot, you'll need to access the Admin Center. In the Admin Center, you can set up a new API connection by providing the necessary credentials. Once created, this connection can be used across various bots and…
Can I use the same API connection for multiple bots?
Yes, you can use the same API connection for multiple bots and Make API call steps. This feature allows you to manage your credentials efficiently and ensures consistency across different bots. By using a single API connection, you reduce the…
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