How to Find Attribute Values in Explore - Frequently asked questions
Discover answers to common questions about finding attribute values for Explore formulas. Learn how to efficiently locate and use these values in your reports.
Frequently asked questions
How can I find attribute values for Explore formulas in Zendesk?
To find attribute values for Explore formulas in Zendesk, you can look within the attribute itself. In a report, add the attribute to either the Columns or Rows panel, then click on it to see a list of possible values. For example, if you're…
What happens if I don't match the exact attribute value in a Zendesk Explore formula?
If you don't match the exact attribute value in a Zendesk Explore formula, you won't get any results. It's crucial to ensure that the value in your formula matches the attribute value exactly, including capitalization. For instance, if the…
Can I use Zendesk API endpoints to find attribute values for Explore formulas?
Yes, you can use Zendesk API endpoints to find attribute values for Explore formulas. This is particularly useful if you need to find values for specific attributes like ticket groups or ticket fields. For example, you can use the 'List Groups'…
How do I add an attribute to a report in Zendesk Explore?
To add an attribute to a report in Zendesk Explore, you need to place it in either the Columns or Rows panel. Once added, you can click on the attribute to view its possible values. This process allows you to explore the different values an…
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