Installing Duplicate Lead Manager - Frequently asked questions
Discover answers to common questions about installing and using the Duplicate Lead Manager app. Learn how to manage duplicate leads effectively with this comprehensive FAQ guide.
Frequently asked questions
How do I install the Duplicate Lead Manager app in Zendesk Sell?
To install the Duplicate Lead Manager app, navigate to the Zendesk Marketplace. In Zendesk Sell, click on Settings, then select Tool > Apps. Click Marketplace in the upper-right corner of the page. Enter "Associated Leads" in the search bar,…
What features does the Duplicate Lead Manager app offer?
The Duplicate Lead Manager app helps you manage leads by showing associated leads for a contact, including linked companies or contacts. It also displays the lead owner and their team, making it easier to gather internal information. A new feature…
How can I view associated leads using the Duplicate Lead Manager app?
When a lead is in Working status on the Lead page, the Duplicate Lead Manager app displays a list of associated leads. These are listed by companies linked to the same lead or other individual leads at the same company. You can click on any…
What are the release notes for the Duplicate Lead Manager app?
The Duplicate Lead Manager app has had two major releases. Version 1.0.0 was the initial release on April 6, 2020. The latest version, 1.1.0, was released on April 28, 2021. For more detailed information, you can refer to the original [Zendesk help…
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