Get a Detailed List of Banned Chat Visitors - Frequently asked questions
Discover how to access a detailed list of banned chat visitors. Explore frequently asked questions about managing and viewing banned users in Zendesk Chat.
Frequently asked questions
How can I access a detailed list of banned Chat visitors in Zendesk?
To access a detailed list of banned Chat visitors in Zendesk, you can use the API end-point Bans. This end-point provides a comprehensive breakdown of all banned chats in your account, including details like Visitor ID, Visitor Name, IP address,…
What information is included in the detailed list of banned visitors using Zendesk's API?
The detailed list of banned visitors using Zendesk's API includes Visitor ID, Visitor Name, IP address, and the reason for the ban. This information is accessible through the API end-point Bans. This provides a more comprehensive view compared to…
Why should I use the API end-point Bans for banned visitors in Zendesk?
Using the API end-point Bans for banned visitors in Zendesk provides a more detailed and comprehensive list than what's available in your Chat account. It includes additional information such as Visitor ID and Visitor Name, which can be crucial for…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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