Excluding Reports in Explore Beta - Frequently asked questions
Discover how to exclude reports from filters using the Explore beta dashboard builder. Find answers to common questions and enhance your Zendesk experience.
Frequently asked questions
What is the new feature in the Explore beta dashboard builder?
Zendesk has introduced a new feature in the Explore beta dashboard builder that allows users to exclude reports from filters. This means you can configure certain reports so they remain unaffected by the dashboard's overall filters. This is…
Why would I want to exclude reports from filters in Zendesk?
Excluding reports from filters is beneficial when you need certain reports to remain unaffected by the dashboard's overall filters. This is crucial for reports that act as benchmarks, such as comparing team vs. individual performance, where the…
Do I need to take any action to use the new feature in Zendesk?
No action is required on your part to use the new feature of excluding reports from filters in the Explore beta dashboard builder. This update is automatically rolling out to all accounts, so you can start using it without any additional setup. If…
How can I provide feedback on the new Zendesk feature?
If you have feedback or feature requests related to the new ability to exclude reports from filters in the Explore beta dashboard builder, you can share your thoughts in Zendesk's community forum. This is where Zendesk collects and manages customer…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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