Answer Bot Trial Expiry - Frequently asked questions
Discover what happens when your Answer Bot trial expires. Explore FAQs about features, limitations, and next steps after the trial ends.
Frequently asked questions
What happens when my Answer Bot trial expires?
When your Answer Bot trial expires, your triggers and configurations remain unchanged. However, without an active subscription, the Answer Bot will not suggest any articles, even if the trigger fires as usual. This means that while your business…
Do I need to update my Answer Bot triggers after the trial ends?
Yes, it's recommended to update your Answer Bot triggers after the trial ends if you don't plan to subscribe. While your triggers and configurations won't change automatically, the Answer Bot won't suggest articles without an active subscription….
Will I lose my Answer Bot configurations if I purchase later?
No, you won't lose your Answer Bot configurations if you decide to purchase the add-on later. Your triggers and configurations remain intact even after the trial ends. This means you can seamlessly continue using your existing setup once you renew…
What should I do if I don't plan to subscribe to Answer Bot?
If you don't plan to subscribe to Answer Bot after the trial, it's best to manually update your triggers. While your configurations remain unchanged, the Answer Bot won't suggest articles without a subscription. By removing Answer Bot actions from…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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