Find Your Bill Breakdown - Frequently asked questions
Discover answers to common questions about locating your Zendesk bill breakdown. Explore detailed guidance and solutions for billing inquiries.
Frequently asked questions
How can I view my Zendesk invoices?
To view your Zendesk invoices, head over to the Admin Center. Simply click on the Account icon in the sidebar, then select Billing > Invoices. Keep in mind that only account owners and billing admins have the privilege to view and download…
Who can access Zendesk invoices?
Only account owners and billing admins can access Zendesk invoices. If you're not an account owner or billing admin, you'll need to contact one to view or download invoices. They can also add you to the recipient list for future invoices if you…
How can I receive a copy of my Zendesk invoice?
To receive a copy of your Zendesk invoice, you need to be added to the recipient list by an account owner or billing admin. Reach out to them and request that your name and email address be included in the list for all future invoices. This way,…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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