Change Help Center Name - Frequently asked questions
Frequently asked questions
How can I change the name of my Zendesk help center?
To change the name of your Zendesk help center, you need to be a Guide admin. Simply go to the Guide, click the Settings icon in the sidebar, and select Language settings. Enter the new name for your help center beside your default language in the…
Where does the help center name appear in Zendesk?
The help center name appears in several key locations within your Zendesk help center, especially if you're using the standard Copenhagen theme. It shows up prominently in the header, making it easy for users to identify your help center as…
Can I change the help center name for different languages in Zendesk?
Yes, you can change the help center name for different languages in Zendesk if you have a localized help center. To do this, go to the Guide, click the Settings icon in the sidebar, and select Language settings. Enter the desired name for each…
Do I need to be an admin to change the Zendesk help center name?
Yes, you must be a Guide admin to change the name of your Zendesk help center. This ensures that only authorized users can make changes to the help center's settings and appearance. Being a Guide admin gives you access to the necessary settings to…
Does changing the help center name affect its URL in Zendesk?
No, changing the name of your Zendesk help center does not affect its URL. The help center name is simply an identifier that appears in various places on the help center pages, such as the header, footer, and breadcrumb links. This means you can…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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