Installing Zendesk Chat for Drupal - Frequently asked questions
Discover answers to common questions about installing Zendesk Chat for Drupal. Learn about setup, integration, troubleshooting, and more in this comprehensive FAQ guide.
Frequently asked questions
How do I install Zendesk Chat on my Drupal site?
To install Zendesk Chat on your Drupal site, you need to add the chat widget using the block structure. First, log into your Drupal account and navigate toStructure > Blocks. Click onAdd block, then provide a title and description for…
What version of Zendesk Chat is required for Drupal integration?
The integration of Zendesk Chat with Drupal is only available for customers using the Legacy versions of Zendesk Chat. If you're unsure about which version you have, it's important to verify this before proceeding with the integration. You can find…
Where can I find the Zendesk Chat embed code for Drupal?
To find your Zendesk Chat embed code, you will need to refer to the specific article provided by Zendesk. This code is essential for adding the chat widget to your Drupal site. Once you have the code, you can follow the steps to integrate it into…
Can I use Zendesk Chat with Drupal if I have a non-Legacy version?
Unfortunately, the integration of Zendesk Chat with Drupal is only available for customers using the Legacy versions of Zendesk Chat. If you have a non-Legacy version, this specific integration won't be possible. Consider checking with Zendesk for…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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