Zendesk Sell Plan Requirements - Frequently asked questions
Explore common questions about Zendesk Sell account plans. Learn if all users need the same plan and discover more insights on managing your Zendesk Sell account effectively.
Frequently asked questions
Can I have different plan levels for users on my Zendesk Sell account?
No, all users on your Zendesk Sell account must be on the same plan. This ensures a seamless experience for your entire team, as having everyone on the same plan level avoids potential compatibility issues and simplifies billing. For more details,…
Why do all users need to be on the same Zendesk Sell plan?
All users need to be on the same Zendesk Sell plan to ensure a seamless experience. This uniformity helps avoid compatibility issues and simplifies the management of your account. For further information, check out the article: Understanding Sell…
What happens if users are on different plans in Zendesk Sell?
Zendesk Sell requires all users to be on the same plan to prevent issues. If users were on different plans, it could lead to compatibility problems and complicate billing processes. For more insights, see the article: Understanding Sell plans and…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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