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Why Sell Emails Are Spam - Frequently asked questions

Discover why your Zendesk Sell emails are marked as spam. Explore common issues, solutions, and best practices to ensure your emails reach the inbox.

Frequently asked questions

Why are my Zendesk Sell emails being marked as spam?

Your Zendesk Sell emails might be marked as spam due to several reasons. Firstly, recipients may have strong spam filters or previously marked your emails as spam. Additionally, using port 25 for outgoing mail can be problematic, as it's…

How can I prevent my Sell emails from being detected as spam?

To prevent your Sell emails from being detected as spam, consider a few adjustments. Ensure your email port settings are correct; avoid using port 25 and switch to port 443 if possible. Be mindful of your email content—avoid obscure characters in…

What role do email port settings play in spam detection?

Email port settings can significantly impact whether your emails are marked as spam. Using port 25 for outgoing mail is often associated with spam activity, which can lead to your emails being flagged. It's advisable to switch to port 443 to…

Can the content of my email affect its spam status?

Yes, the content of your email can affect whether it's marked as spam. Emails with titles containing obscure characters or too many links are more likely to be flagged by spam filters. It's important to craft your email content carefully,…

What is the impact of tracking pixels on email spam detection?

Tracking pixels in emails can sometimes lead to them being marked as spam, though this is rare. Zendesk Sell embeds a small tracking pixel in emails to track opens, which some email providers might flag as suspicious. While this is not a common…

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