Fix 'This Page Doesn't Exist' Error - Frequently asked questions
Discover solutions to the 'This Page Doesn't Exist' error on Zendesk. Explore common questions and troubleshooting tips to resolve this issue effectively.
Frequently asked questions
Why do I see 'This page doesn't exist' when signing into Zendesk?
If you're seeing the 'This page doesn't exist' error, it means the help center you're trying to access is not active. To resolve this, ensure that your help center is activated. Only Zendesk admins can activate the help center, so if you're a Guide…
How can I activate my Zendesk help center?
Activating your Zendesk help center is essential for allowing end users to sign in. To activate it, you need to be a Zendesk admin. Start by clicking the Zendesk Products icon in the top bar and selecting Guide. Check for a banner at the top of…
Who can activate a Zendesk help center?
Only Zendesk admins have the ability to activate a help center. If you're a Guide admin but not a Support admin, you'll need to collaborate with a Zendesk admin to get the help center activated. To activate the help center, the Zendesk admin…
What should I do if my Zendesk help center isn't visible to users?
If your Zendesk help center isn't visible to users, it likely hasn't been activated yet. To make it visible, you need to activate it through the Guide settings. As a Zendesk admin, click the Zendesk Products icon in the top bar and select Guide….
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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