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Change Invoice Email Address - Frequently asked questions

Discover how to change the email address for your Zendesk invoices. This page answers common questions about updating invoice email settings and more.

Frequently asked questions

How can I change the email address for receiving Zendesk invoices?

To change the email address for receiving Zendesk invoices, you need to access the Admin Center. Click the Account icon in the sidebar, then navigate to Billing > Invoices > Recipients. Here, the account owner can add, remove, or edit the list of…

Who can update the email addresses for Zendesk invoice recipients?

Only the account owner has the ability to update the email addresses for Zendesk invoice recipients. This is done through the Admin Center by accessing the Billing section. The account owner can add, remove, or edit the list of email addresses…

Where do I find the option to edit invoice email recipients in Zendesk?

To find the option to edit invoice email recipients in Zendesk, go to the Admin Center. Click on the Account icon in the sidebar, then select Billing > Invoices > Recipients. This section allows the account owner to manage the list of email…

Can I add multiple email addresses to receive Zendesk invoices?

Yes, you can add multiple email addresses to receive Zendesk invoices. This is managed in the Admin Center under Billing > Invoices > Recipients. The account owner can add, remove, or edit the list of email addresses, allowing multiple recipients…

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