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Fix Dashboard Widget Issues - Frequently asked questions

Discover solutions for unresponsive dashboard widgets in Zendesk. Explore common questions and troubleshooting tips to resolve widget issues effectively.

Frequently asked questions

Why does nothing happen when I click on a widget in My Dashboard?

If nothing happens when you click on a widget in My Dashboard, it might be due to a corrupted cookie in your browser. To resolve this issue, try clearing your cache and cookies and ensure your browser is up to date. If the problem persists, you…

How can I fix a corrupted cookie issue in my browser?

Fixing a corrupted cookie issue involves clearing your browser's cache and cookies. This process can vary slightly depending on the browser you are using, but generally, you can find this option in the settings or preferences menu. After clearing…

What should I do if clearing cookies doesn't fix my widget issue?

If clearing cookies and cache doesn't resolve the widget issue, you may need to follow browser-specific guidance. Zendesk provides support for cookie-restricted browsers, which might offer additional steps tailored to your browser. Checking this…

Where can I find browser-specific guidance for cookie issues?

Browser-specific guidance for cookie issues can be found in the Zendesk support article for cookie-restricted browsers. This article provides detailed steps tailored to different browsers, helping you resolve issues that aren't fixed by simply…

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