Zendesk Region-Specific Terms - Frequently asked questions
Frequently asked questions
What are Zendesk's region-specific terms for Australia?
Zendesk's region-specific terms for Australia ensure compliance with Australian laws. If you're using Zendesk services in Australia, your rights under the Australian Consumer Law remain intact. This includes adherence to the Australian Privacy Act…
How does Zendesk handle data protection in Brazil?
In Brazil, Zendesk complies with Brazilian Law No. 13,709/2018 (LGPD) for data protection. If you're using Zendesk services in Brazil, you must notify end-users about how their personal data is processed under this law. Zendesk also offers the…
What are the data protection requirements for Zendesk users in Canada?
For Zendesk users in Canada, data protection is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA). This means you must inform end-users about how their personal information is collected and processed in…
How does Zendesk comply with Japan's data protection laws?
Zendesk complies with Japan's Act on the Protection of Personal Information (APPI) for data protection. If you're using Zendesk services in Japan, you must notify end-users about how their personal data is used and obtain their consent where…
What are the privacy obligations for Zendesk users in New Zealand?
In New Zealand, Zendesk users must comply with the Privacy Act 2020 and its 13 Information Privacy Principles (NZ IPPs). This involves notifying end-users about how their personal data is collected and processed according to these principles….
How does Zendesk ensure data protection in Singapore?
Zendesk ensures data protection in Singapore by complying with the Personal Data Protection Act 2012 (PDPA). Users must inform end-users about how their personal data is handled in accordance with Zendesk's obligations under the PDPA. This…
What are the data protection laws for Zendesk users in the United Kingdom?
For Zendesk users in the United Kingdom, data protection is governed by the Data Protection Act 2018. This means that any use of Zendesk services in the UK must comply with this act, ensuring that personal data is handled according to UK legal…
How does Zendesk handle data protection in Switzerland?
In Switzerland, Zendesk complies with the Swiss Federal Act on Data Protection. If you're using Zendesk services in Switzerland, the definition of Applicable Data Protection Law includes this act, ensuring that all data processing activities meet…
What are the data protection requirements for Zendesk users in California?
Zendesk users in California must comply with the California Consumer Privacy Act (CCPA). This involves notifying end-users about how their personal data is collected and processed, and obtaining consent where required. The CCPA ensures that all…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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