How to Brand Your Help Center - Frequently asked questions
Frequently asked questions
How can I update the colors in my Zendesk help center?
You can easily update the colors in your Zendesk help center to match your brand's style. To do this, navigate to the Guide and click the Customize design icon in the sidebar. Then, select the theme you want to update and click on Colors in the…
How do I change the fonts in my Zendesk help center?
Changing the fonts in your Zendesk help center is straightforward. In the Guide, click the Customize design icon in the sidebar, then select the theme you want to update. In the Settings panel, click on Fonts. You can choose different fonts for…
How can I update the logo and favicon in my Zendesk help center?
Updating the logo and favicon in your Zendesk help center is a simple process. In the Guide, click the Customize design icon in the sidebar and select the theme you want to update. In the Settings panel, click on Brand. To change the logo, click…
How do I replace images in my Zendesk help center theme?
Replacing images in your Zendesk help center theme is easy. In the Guide, click the Customize design icon in the sidebar and go to the Settings panel. Click on Images to see the available options. You can replace the Hero home image, Community hero…
Can I hide or show elements in the Copenhagen theme of my Zendesk help center?
Yes, you can hide or show elements in the Copenhagen theme of your Zendesk help center. This can be done by accessing the theme's settings and using the options available to customize the visibility of certain elements. If you need more advanced…
What image formats are recommended for brand images in Zendesk?
For brand images in Zendesk, it is recommended to use the .png format. This format ensures that your images maintain high quality and transparency, which is ideal for logos and other branding…
How can I customize the CSS of my Zendesk help center?
To customize the CSS of your Zendesk help center, you can edit the style.css file in your help center theme. This allows you to change the appearance of various elements, such as colors and fonts, by updating the CSS selectors. For example, you can…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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