Add Website Link to Help Center Home - Frequently asked questions
Discover how to add a website link to your Help Center's home page. Explore common questions and solutions for seamless integration and improved user navigation.
Frequently asked questions
How can I add a link to my website on the Zendesk help center home page?
To add a link to your website on the Zendesk help center home page, you need to modify the HTML of your help center theme. Start by opening the page template of your help center and navigate to the Header page (header.hbs) tab. Insert the…
What HTML code is needed to add a website link to Zendesk help center?
To add a website link to your Zendesk help center, you need to use a simple HTML anchor tag. Open the Header page (header.hbs) of your help center theme and insert the following code below the line<ul class="user-nav-list">: ```html <a…
Where do I insert the HTML code to add a link in Zendesk help center?
To insert the HTML code for adding a link in your Zendesk help center, you need to access the Header page (header.hbs) of your help center theme. Locate the line<ul class="user-nav-list">and place your HTML code right below it. The code…
Can I use JavaScript or CSS to add a link to my Zendesk help center?
While you can use JavaScript or CSS for various customizations, adding a simple link to your Zendesk help center home page is best done using HTML. The process involves editing the Header page (header.hbs) of your help center theme and inserting…
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Zinc
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Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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Freecash
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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