How to Alter Date Format in Datatips - Frequently asked questions
Discover how to change the date format in datatips with our FAQ guide. Find answers to common questions and learn tips for customizing your Zendesk experience.
Frequently asked questions
How can I change the date format in datatips in Zendesk reports?
To change the date format in datatips, you need to create a standard calculated attribute and add it to your report. For instance, if your report uses the Ticket created - Date attribute, you can create a custom attribute with the formula:…
Is it possible to display the month as a three-letter abbreviation in Zendesk?
Yes, you can display the month as a three-letter abbreviation in Zendesk by using theDATE_FORMATfunction with the formatMon DD YYYY. This will return the date with the month abbreviated to three letters, such as 'Mar 21 2022'. However, be…
How can I sort months chronologically when using three-letter abbreviations in Zendesk?
To sort months chronologically when using three-letter abbreviations, you can create an ordered set to display the values in the correct order. Alternatively, you can use a time-based date attribute, such as Ticket Created - Date, and adjust the…
What is the formula to create a custom date format in Zendesk?
To create a custom date format in Zendesk, you can use theDATE_FORMATfunction. For example, to format a date as 'DD-MM-YYYY', you would use the formula:DATE_FORMAT([Ticket created - Date],"DD-MM-YYYY"). This allows you to customize how…
Can I use the 'MMM-YY' format in Zendesk Explore?
Yes, you can use the 'MMM-YY' format in Zendesk Explore by applying a time-based date attribute and adjusting the date format in the Chart Configuration settings. EnterMMM YYin the Date Display Format field to achieve this format. This allows…
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