Configuring Gather Community Settings - Frequently asked questions
Explore common questions about configuring Gather community settings. Find answers to setup, customization, and management queries for a seamless community experience.
Frequently asked questions
How do I enable or disable community-wide features in Zendesk Gather?
To manage community-wide features in Zendesk Gather, you need to be a Guide admin. You can enable or disable features like @mentions, aliases, Gather badges, and content tags by accessing the Gather settings in the Guide admin. Simply click the…
Can I customize the look and feel of my Zendesk Community page?
Yes, you can customize the look and feel of your Zendesk Community page through the theming center. This involves editing the code for pages like the community post list, community post, community topic list, and community topic pages. If you're…
Is it possible to change the name of my Zendesk Community?
Yes, you can change the name of your Zendesk Community by editing the code of your Help Center. This customization is part of modifying your Help Center theme, which allows you to tailor the community's appearance and functionality to better fit…
How can I create or modify community discussion topics in Zendesk?
In Zendesk, you can create new community discussion topics or modify existing ones like 'Feature request' and 'General discussion.' This is done through the theming center, where you can manage the community experience by editing the relevant…
What are the pre-created topics in Zendesk Community, and can they be changed?
Zendesk Community comes with pre-created topics such as 'Feature request' and 'General discussion.' You have the flexibility to remove, modify, or create new topics to better suit your community's needs. This customization is part of managing your…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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