Why is Sell account URL different? - Frequently asked questions
Discover why your Zendesk Sell account URL differs from your subdomain. Explore multiple FAQs addressing common concerns and solutions for URL discrepancies.
Frequently asked questions
Why does my Zendesk Sell account URL show app.futuresimple.com?
The URL for your Zendesk Sell account shows app.futuresimple.com because Future Simple was the parent company of BaseCRM. When you create a Zendesk account, you typically create a Zendesk subdomain. However, if you have a legacy Sell account, you…
What is the relationship between Future Simple and Zendesk Sell?
Future Simple was the parent company of BaseCRM, which is now part of Zendesk Sell. This historical connection is why you might see app.futuresimple.com in your Sell account URL. When you create a Zendesk account, you usually set up a subdomain….
How can I find my Zendesk Sell subdomain?
To find your Zendesk Sell subdomain, you can refer to the article titled 'How do I find my Zendesk Sell subdomain?'. This will guide you through the process of identifying your specific subdomain. Having a subdomain is part of setting up a Zendesk…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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