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Why is Sell account URL different? - Frequently asked questions

Discover why your Zendesk Sell account URL differs from your subdomain. Explore multiple FAQs addressing common concerns and solutions for URL discrepancies.

Frequently asked questions

Why does my Zendesk Sell account URL show app.futuresimple.com?

The URL for your Zendesk Sell account shows app.futuresimple.com because Future Simple was the parent company of BaseCRM. When you create a Zendesk account, you typically create a Zendesk subdomain. However, if you have a legacy Sell account, you…

What is the relationship between Future Simple and Zendesk Sell?

Future Simple was the parent company of BaseCRM, which is now part of Zendesk Sell. This historical connection is why you might see app.futuresimple.com in your Sell account URL. When you create a Zendesk account, you usually set up a subdomain….

How can I find my Zendesk Sell subdomain?

To find your Zendesk Sell subdomain, you can refer to the article titled 'How do I find my Zendesk Sell subdomain?'. This will guide you through the process of identifying your specific subdomain. Having a subdomain is part of setting up a Zendesk…

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