Why Zendesk Sell URL shows app.futuresimple.com
Why does my Zendesk Sell account URL show app.futuresimple.com?
The URL for your Zendesk Sell account shows app.futuresimple.com because Future Simple was the parent company of BaseCRM. When you create a Zendesk account, you typically create a Zendesk subdomain. However, if you have a legacy Sell account, you might not have a subdomain unless you migrated your account.
For both legacy and non-legacy accounts, when you sign in to your Zendesk subdomain and navigate to the Sell product, all requests to https://yoursubdomain.zendesk.com/sell are redirected to app.futuresimple. This is a normal part of the system's operation. To learn more about finding your subdomain, you can refer to the article: How do I find my Zendesk Sell subdomain?
More related questions
What is the relationship between Future Simple and Zendesk Sell?
Future Simple was the parent company of BaseCRM, which is now part of Zendesk Sell. This historical connection is why you might see app.futuresimple.com in your Sell account URL. When you create a Zendesk account, you usually set up a subdomain….
How can I find my Zendesk Sell subdomain?
To find your Zendesk Sell subdomain, you can refer to the article titled 'How do I find my Zendesk Sell subdomain?'. This will guide you through the process of identifying your specific subdomain. Having a subdomain is part of setting up a Zendesk…
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