image for site

How to Open and View Zendesk Triggers - Frequently asked questions

Discover answers to common questions about opening and viewing Zendesk triggers. Learn how to manage triggers effectively with our comprehensive FAQ guide.

Frequently asked questions

How do I access and manage ticket triggers in Zendesk?

To access and manage ticket triggers in Zendesk, navigate to the Admin Center. Ticket triggers are business rules that run automatically when a ticket is created or updated, performing actions based on specified conditions. In the Admin Center,…

What are messaging triggers in Zendesk and how can I view them?

Messaging triggers in Zendesk are rules that run when a customer interacts with a conversation through a messaging channel. You can view and manage these triggers in the Admin Center or the Chat dashboard. To access them in the Admin Center, click…

How can I view and manage chat triggers in Zendesk?

Chat triggers in Zendesk are rules that execute when a customer interacts with a chat conversation. You can view and manage these triggers from the Chat dashboard. To access your chat triggers, click the Zendesk products icon, select 'Chat', and…

What are object triggers in Zendesk and how do I access them?

Object triggers in Zendesk are business rules that run when a custom object's record is created or updated, performing actions based on specified conditions. You can access these triggers in the Admin Center. To view your object triggers, click…

How do I view and manage sales triggers in Zendesk Sell?

Sales triggers in Zendesk Sell automate parts of the sales workflow by executing actions when specified conditions are met. You can view and manage these triggers from the Sell dashboard. To access your sales triggers, click the Zendesk products…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites