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External Dashboard Sharing in Explore - Frequently asked questions

Discover answers to common questions about sharing dashboards externally using Zendesk's Explore beta dashboard builder. Learn how to effectively share insights.

Frequently asked questions

What is the new external dashboard sharing feature in Zendesk?

Zendesk has introduced a new feature that allows Enterprise customers to share dashboards externally via a link. This makes it easier to share dashboards with clients, partners, or anyone outside your Zendesk account. This feature is part of the…

Do I need to take any action to enable external dashboard sharing in Zendesk?

No action is required from you to enable the new external dashboard sharing feature in Zendesk. It is automatically rolled out to all Enterprise accounts. This means you can start using the feature right away without any additional setup or…

How can I restrict data when sharing a dashboard externally in Zendesk?

You can restrict data when sharing a dashboard externally by using the dashboard restriction feature. This ensures that only the intended data is visible to the external party. To apply restrictions, use the 'Access type' dropdown in the…

Who can use the external dashboard sharing feature in Zendesk?

The external dashboard sharing feature is available exclusively to Zendesk Enterprise customers. This feature is part of the Explore beta dashboard builder. Enterprise customers can take advantage of this feature to easily share dashboards with…

What are the benefits of Zendesk's external dashboard sharing?

Zendesk's external dashboard sharing offers several benefits, including ease of sharing and enhanced collaboration. It allows you to share dashboards with external parties without needing to export data manually. This feature is particularly…

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