Setting up Zendesk for Trello Integration - Frequently asked questions
Frequently asked questions
How do I set up the Zendesk Power-Up in Trello?
To set up the Zendesk Power-Up in Trello, you need to be on the Trello Business Class plan or above. First, open the Board menu on the right side of the page, select the Power-Ups menu option, and click the Enable button next to the Zendesk…
What are the integration requirements for Zendesk Power-Up in Trello?
To use the Zendesk Power-Up in Trello, you must be on the Trello Business Class plan or higher. This integration allows you to attach Zendesk tickets and views to Trello cards, providing quick summaries and high-level stats without switching…
How do I authenticate my Zendesk account in Trello?
To authenticate your Zendesk account in Trello, first enable the Zendesk Power-Up for your board. Open a Trello card, click the Zendesk button in the Power-Ups section, and select 'Attach a ticket' or 'Attach a view'. Then, click 'Link your…
How can I attach Zendesk tickets to Trello cards?
Attaching Zendesk tickets to Trello cards is simple. You can copy the Zendesk ticket URL and paste it directly into a Trello card. Alternatively, use the Zendesk button on the back of the card to look up tickets if you don't have the URL handy….
How do I remove Zendesk tickets and views from Trello cards?
To remove a Zendesk ticket from a Trello card, click the 'Remove' link at the top of the Zendesk Tickets section on the card back. For views, scroll to the view in the attachments section and click 'Remove'. This will detach the ticket or view…
How can I disable the Zendesk Power-Up in Trello?
To disable the Zendesk Power-Up in Trello, open the Power-Ups menu on the right side of the board and select 'Disable'. This action won't cause any data loss but will change the formatting of the links in the card to appear as regular…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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