How to Save Dashboard State - Frequently asked questions
Discover how to save your dashboard state in Zendesk. This page answers common questions and provides insights into managing your dashboard effectively.
Frequently asked questions
How can I save the state of my Zendesk dashboard?
You can save the state of your Zendesk dashboard using the bookmarks feature in Explore. This feature allows you to save specific filters and settings, so they are automatically applied every time you access the dashboard. To set this up, you…
What is the bookmarks feature in Zendesk Explore?
The bookmarks feature in Zendesk Explore allows you to save a specific state of your dashboard. This means you can set certain filters and configurations, and save them as a bookmark to easily apply them in the future. This is particularly useful…
How do I set up a dashboard in Zendesk?
To set up a dashboard in Zendesk, you can follow the step-by-step guidance provided in the article: Creating dashboards. This resource will help you understand the basics of dashboard setup and how to input data effectively. If you're new to the…
Where can I find resources for creating reports in Zendesk?
You can find resources for creating reports in Zendesk in the article: Creating reports. This guide provides detailed instructions on how to create and add reports to your dashboards, ensuring you can effectively manage and analyze your data….
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
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