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Preview Support Request Forms - Frequently asked questions

Discover how to preview your support request forms in Zendesk. This page answers common questions about accessing and managing form previews efficiently.

Frequently asked questions

How can I preview my Zendesk support request forms?

You can preview your Zendesk support request forms by accessing the ticket form settings. This allows you to see the ticket form that your customers will fill out before contacting you. To preview the form, follow the instructions in the article…

What is the process to assume an end-user's identity in Zendesk?

Assuming an end-user's identity in Zendesk allows you to view and use Zendesk Support as if you were that end user. This is a great way to see exactly what your customers experience when they create a ticket using your request form. To do this, an…

How can I preview changes to my Zendesk Help Center theme?

You can preview changes to your Zendesk Help Center theme using the preview feature. This feature allows you to see how changes will look while you're working on your theme. For more information on how to use this feature, refer to the article on…

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