Add Multiple Instagram Accounts - Frequently asked questions
Discover solutions to common issues when adding multiple Instagram accounts in Zendesk. Explore FAQs to troubleshoot and successfully manage multiple accounts.
Frequently asked questions
Why can't I add multiple Instagram accounts to Zendesk?
If you're having trouble adding multiple Instagram accounts to Zendesk, it might be due to how your accounts are connected. Each Instagram account must be linked to its own Facebook page in a 1:1 ratio. To resolve this, start by uninstalling the…
What should I do if my Instagram account doesn't appear in Zendesk?
If your Instagram account isn't showing up in Zendesk, it might be due to integration issues with Facebook. Ensure that each Instagram account is connected to its own Facebook page. To fix this, uninstall the current Instagram account from…
How can I connect multiple Instagram accounts to Zendesk?
To connect multiple Instagram accounts to Zendesk, ensure each account is linked to its own Facebook page. This 1:1 ratio is crucial for proper integration. Begin by uninstalling any existing Instagram accounts from Zendesk. Remove any Facebook…
Why do I need a 1:1 ratio of Instagram to Facebook pages in Zendesk?
A 1:1 ratio of Instagram to Facebook pages is necessary for proper integration in Zendesk. Each Instagram account must be connected to its own Facebook page to be visible in Zendesk. This setup ensures that each account is uniquely identified and…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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