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Zendesk for Startups Program - Frequently asked questions

Explore common questions about the Zendesk for Startups program. Learn about eligibility, benefits, and application process in this comprehensive FAQ guide.

Frequently asked questions

What is the Zendesk for Startups Program?

The Zendesk for Startups Program offers qualified startups free access to Zendesk products for six months. This initiative is designed to help fast-growing companies create excellent customer experiences from the start. The program aims to build…

Who is eligible for the Zendesk for Startups Program?

To be eligible for the Zendesk for Startups Program, your startup must meet specific criteria. You must be a new Zendesk subscriber, meaning previous or active paid customers cannot participate. Additionally, your startup should have fewer than 50…

What benefits do startups receive from the Zendesk for Startups Program?

Startups in the Zendesk for Startups Program receive several benefits, including free access to Zendesk products for six months. This includes up to 50 agents for Zendesk Support, Talk, Chat, Guide, and Explore products. However, consulting…

What is the Zendesk CX Academy?

The Zendesk CX Academy is a resource for startups in the Zendesk for Startups Program to help them get the most out of Zendesk products. It is part of the program's benefits and aims to provide startups with the knowledge and skills needed to…

How can I apply for the Zendesk for Startups Program?

To apply for the Zendesk for Startups Program, ensure your startup meets the eligibility criteria: being a new Zendesk subscriber, having fewer than 50 employees, and having raised up to Series A in venture funding. Once you confirm eligibility,…

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