How to Navigate Zendesk Trial Tasks - Frequently asked questions
Discover answers to common questions about Zendesk trial tasks. Learn how to effectively navigate and utilize trial features to maximize your Zendesk experience.
Frequently asked questions
What can I learn during the Zendesk Support trial?
During the Zendesk Support trial, you can explore various features to get a feel for the platform. You can learn about managing your account, using the ticketing system, enhancing agent productivity, and integrating apps. Additionally, you can find…
What features are available in the Zendesk Suite trial?
The Zendesk Suite trial offers a comprehensive look at the platform's capabilities. You can learn about managing your account, utilizing the ticketing system, boosting agent productivity, and engaging with messaging and live chat. The trial also…
How can I extend my Zendesk trial period?
To extend your Zendesk trial period, you need to contact Zendesk Customer Support. They can assist you with extending your trial for purposes such as proof of concept (POC). It's important to reach out directly to them rather than leaving comments…
What should I do if I need help with my Zendesk trial?
If you need help with your Zendesk trial, the best course of action is to contact Zendesk Customer Support. They can provide assistance with any issues or questions you might have during your trial period. Avoid posting comments on help articles…
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Zeffy
Zeffy
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Zinc
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Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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Freecash
Freecash
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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