Zendesk Data Import Frequency - Frequently asked questions
Discover how often Zendesk data is imported into Zendesk WFM. Explore common questions and detailed answers about data import frequency and processes.
Frequently asked questions
How often is data imported into Zendesk WFM?
Zendesk data is imported into Zendesk WFM in real-time. When you set up the Zendesk WFM integration, your forecast data is imported immediately. However, to view the new data, a recalculation of the forecast is necessary. For more detailed…
Do I need to recalculate forecasts in Zendesk WFM after data import?
Yes, recalculation of forecasts is required after data import. Although the forecast data is imported in real-time when you set up the Zendesk WFM integration, you need to recalculate the forecast to see the new data. This ensures that the most…
What happens when I set up Zendesk WFM integration?
When you set up the Zendesk WFM integration, your forecast data is imported in real-time. This means that the data is immediately available for use in workforce management. However, to ensure that the new data is accurately reflected, a…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
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