How to Use Zendesk Data Importer - Frequently asked questions
Frequently asked questions
What is the Zendesk data importer tool?
The Zendesk data importer tool is a feature that allows users to bulk import new and updated organization and custom object records into Zendesk. After an extended beta period, it is now generally available with improvements such as enhanced error…
Why did Zendesk make the data importer generally available?
Zendesk made the data importer generally available to enhance the functionality and user experience of bulk importing data into its products. The tool supports larger file sizes, up to 1 GB, compared to the previous limit of 2,000 records per…
What improvements were made to the Zendesk data importer?
The Zendesk data importer tool has undergone several improvements based on user feedback during its beta phase. These enhancements include improved error messages and better CSV file formatting, making the tool more user-friendly and efficient….
Do I need to take any action for the Zendesk data importer rollout?
No action is required from users for the rollout of the Zendesk data importer tool. This feature is being automatically rolled out to all Zendesk Suite accounts. The next time you need to import organizations or custom object records, you can…
How does the Zendesk data importer improve data import limits?
The Zendesk data importer significantly improves data import limits by allowing users to import files up to 1 GB in size. This is a major enhancement compared to the legacy bulk action functionality, which only permitted the creation or update of…
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