How to Use the New Article Editor Toolbar - Frequently asked questions
Discover answers to common questions about Zendesk's new article editor toolbar. Learn how to navigate and utilize its features effectively.
Frequently asked questions
What changes have been made to the Zendesk article editor toolbar?
The Zendesk article editor toolbar has been moved to the top of the page to create a more spacious and less cluttered writing environment. This change increases the editing space, allowing the entire article to scroll seamlessly behind the toolbar,…
How will the new article editor toolbar affect my writing experience?
The new article editor toolbar will enhance your writing experience by providing a cleaner layout and more screen space for your articles. With the toolbar now static at the top, your article content flows smoothly behind it, improving visibility…
Do I need to take any action for the new article editor toolbar update?
No action is required on your part for the new article editor toolbar update. This change is automatically available for all customers on all plans. If you have any questions or need assistance, you can contact Zendesk Customer Support. For product…
Why was the Zendesk article editor toolbar moved to the top of the page?
The Zendesk article editor toolbar was moved to the top of the page in response to user feedback requesting a more spacious and less cluttered writing environment. This relocation increases the editing space and simplifies the interface, making it…
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Customer.io($50M+ ARR)
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