Zendesk Product Support by Language - Frequently asked questions
Frequently asked questions
What languages does Zendesk officially support?
Zendesk officially supports a wide range of languages, ensuring that users from different regions can access their services in their native language. Some of the officially supported languages include Arabic, Portuguese (Brazil), Bulgarian, Czech,…
How does Zendesk handle language variants?
Zendesk handles language variants by providing translations that fall back to the parent language for strings that have been translated through crowdsourcing. This means that if a specific variant of a language is not fully translated, it will…
What is the role of crowdsourcing in Zendesk language support?
Crowdsourcing plays a significant role in Zendesk's language support by allowing community contributions to the translation of certain languages. This approach helps expand the number of languages available and ensures that translations are as…
Which Zendesk products support Arabic language?
The Arabic language is officially supported across several Zendesk products, ensuring comprehensive service for Arabic-speaking users. These products include Support, Talk, Guide, Web Widget (messaging), Help Center, Chat, Chat Widget & Web Widget…
Is Portuguese (Brazil) supported across all Zendesk products?
Yes, Portuguese (Brazil) is officially supported across all Zendesk products. This includes Support, Talk, Guide, Web Widget (messaging), Help Center, Sell, Sell Mobile, Explore, Chat, Chat Widget & Web Widget (Classic), Support Mobile, Chat…
How can I add multiple languages to Zendesk?
To add multiple languages to Zendesk, you can follow the instructions provided in their help documentation. This process involves configuring your Zendesk account to support additional languages, allowing you to cater to a diverse audience. For…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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