Enable Talk Browser Notifications - Frequently asked questions
Discover how to enable Talk browser notifications for incoming calls. Find answers to common questions and troubleshoot issues with Zendesk Talk notifications.
Frequently asked questions
How do I enable browser notifications for Zendesk Talk incoming calls?
To enable browser notifications for Zendesk Talk incoming calls, you need to adjust your browser settings. These notifications are supported by Firefox and Chrome, but not by Safari or Internet Explorer. Make sure your browser notifications are…
Can I receive Zendesk Talk notifications outside of my headset?
Currently, Zendesk Talk does not support notifications that ring outside of an agent's headset. This feature has been requested by users, and the Zendesk Product team is considering it for future updates. If you want to support this feature…
Which browsers support Zendesk Talk notifications?
Zendesk Talk notifications are supported by Firefox and Chrome browsers. Unfortunately, Safari and Internet Explorer do not support these notifications. Ensure your browser settings allow notifications to stay updated with incoming…
Is there a timeline for Zendesk Talk's new notification features?
As of now, there is no confirmed timeline for new notification features in Zendesk Talk. The Product team is considering user feedback for future roadmap planning. Stay tuned for updates from Zendesk's Product Manager regarding this…
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Freecash
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