Add a Disclaimer to Help Center Article - Frequently asked questions
Discover how to add disclaimers to your Zendesk Help Center articles. This page answers common questions and provides guidance on customizing your content effectively.
Frequently asked questions
How do I add a disclaimer to a Zendesk Help Center article?
To add a disclaimer to a Zendesk Help Center article, you need to modify both the CSS and HTML of your Help Center. First, add a disclaimer style to your Help Center template's CSS. This involves editing thestyle.cssfile to include a specific…
What is the CSS code for adding a disclaimer in Zendesk?
The CSS code for adding a disclaimer in Zendesk involves creating a 'callout' class. This class will style your disclaimer with a background color and padding to make it stand out. Here's the code you need to add to yourstyle.cssfile: ```css…
How can I insert a disclaimer into the HTML of a Zendesk article?
To insert a disclaimer into the HTML of a Zendesk article, you need to access the article's source code. This allows you to place the disclaimer exactly where you want it. In the article editor, click the 'Source Code' button and enter the…
Can I add a disclaimer to only one language in Zendesk Help Center?
Yes, you can add a disclaimer to just one language in your Zendesk Help Center. When creating an article, you can choose the language in which you write the article, and the disclaimer will only appear in that language version. This means if you…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
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Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
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