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Verify Business for Zendesk Talk Number - Frequently asked questions

Explore common questions about verifying your business for purchasing a Zendesk Talk phone number. Learn about requirements, processes, and troubleshooting tips.

Frequently asked questions

How do I verify my business for purchasing a Zendesk Talk phone number?

To verify your business for a Zendesk Talk phone number, you need to follow a few steps in the Admin Center. First, familiarize yourself with the regulatory requirements for the country where you want to purchase the number. Then, navigate to the…

What documents are needed for Zendesk Talk business verification?

The documents required for Zendesk Talk business verification vary by country, but typically include proof of your business name and other relevant information. You must upload these documents in JPG, PNG, or PDF format, with a maximum file size of…

How can I monitor the status of my Zendesk Talk business verification?

You can monitor the status of your Zendesk Talk business verification by visiting the Business verification tab in the Talk channel settings. Here, you'll see the status of all your submissions, which can be 'Pending review', 'In review',…

What should I do if my Zendesk Talk business verification is rejected?

If your Zendesk Talk business verification is rejected, review the common reasons for rejection, such as illegible documents or mismatched information. You can restart the verification process if you identify an error. If you're unsure why your…

How long does it take for Zendesk Talk business verifications to be reviewed?

Zendesk Talk business verifications are typically reviewed within three business days. You can check the status of your submission on the Business verification page in Talk settings. If your verification is not reviewed within this timeframe, it's…

Can I update or delete my Zendesk Talk business verifications?

To update or delete your Zendesk Talk business verifications, you need to contact Zendesk Customer Support. They can assist you with making changes to your business details or removing any verifications you've previously…

Where can I find the regulatory requirements for Zendesk Talk numbers?

The regulatory requirements for Zendesk Talk numbers can be found in the Phone number regulatory requirements article. These requirements are based on various sources, including regulations, industry best practices, and standards from telephone…

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