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Using MailChimp with Sell - Frequently asked questions

Discover answers to common questions about integrating MailChimp with Zendesk Sell. Learn how to optimize your email marketing and CRM efforts effectively.

Frequently asked questions

How do I sync MailChimp and Zendesk Sell contact information?

To sync MailChimp and Zendesk Sell contact information, you need to have admin rights in your Sell account, a MailChimp subscription, and a mailing list set up. You'll also need your MailChimp API key. Once you have these, you can add and remove…

How can I install the MailChimp app in Zendesk Sell?

Installing the MailChimp app in Zendesk Sell is straightforward if you have admin rights. The app is available in the Zendesk Marketplace. To install it, follow the 'How to install' instructions provided in the Zendesk Marketplace. This will guide…

Can I connect multiple MailChimp accounts to Zendesk Sell?

Unfortunately, you cannot connect multiple MailChimp accounts to a single Zendesk Sell account. Only one MailChimp integration is allowed per Sell account. This means that each sales rep cannot connect their own MailChimp account individually….

How can I use Zapier to connect MailChimp with Zendesk Sell?

Using Zapier to connect MailChimp with Zendesk Sell allows for automatic data exchange between the two platforms. This can streamline your workflow significantly. For example, you can automatically create Sell leads from new MailChimp subscribers…

Is it possible to sync tags between MailChimp and Zendesk Sell?

Currently, there is no direct solution to sync tags between MailChimp and Zendesk Sell. Users have expressed interest in this feature, as MailChimp recommends using tags for campaigns. While this functionality isn't available, you can manually…

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