Edit or Delete a Review on Zendesk - Frequently asked questions
Frequently asked questions
Can I edit a review in Zendesk QA after submitting it?
Yes, you can edit a review in Zendesk QA after it has been submitted. The ability to edit a review depends on your user role within the platform. For instance, Reviewers and Leads can only edit their own reviews, while Managers can edit all reviews…
Who can edit reviews in Zendesk QA?
In Zendesk QA, the ability to edit reviews is determined by your user role. Reviewers and Leads can edit only their own reviews. Managers have the capability to edit all reviews within their specific Workspace. Admins and Account Managers, however,…
How do I delete a review in Zendesk QA?
Deleting a review in Zendesk QA is straightforward for users with the appropriate permissions. To delete a review, click the options menu, select 'Delete', confirm by clicking 'Delete review', and then click 'Save'. It's important to note that…
What are the steps to edit a review in Zendesk QA?
Editing a review in Zendesk QA is a simple process if you have the necessary permissions. First, click the options menu next to the review you want to edit. Then, select 'Edit', make the desired changes, and click 'Save' to update the review….
What user roles can delete reviews in Zendesk QA?
In Zendesk QA, the ability to delete reviews is linked to user roles. Reviewers and Leads can delete their own reviews, while Managers can delete any review within their Workspace. Admins and Account Managers have the authority to delete reviews…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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