Startup Program: What's Included - Frequently asked questions
Frequently asked questions
What does the Zendesk for Startups program cover?
The Zendesk for Startups program provides credits for various Zendesk products. Qualifying startups receive credits to use towards the Zendesk Suite and Zendesk Sell (+ Sell Reach). The trial defaults to the Zendesk Suite Professional plan, but you…
Are implementation support services included in the Zendesk for Startups program?
Implementation support is not included in the Zendesk for Startups program. However, Zendesk offers office hours, educational videos, and partners that you can hire for implementation. While direct implementation support isn't part of the program,…
Is host mapping included in the Zendesk for Startups program?
Yes, host mapping is included in the Zendesk Suite plans available through the Zendesk for Startups program. This feature allows you to map your own domain to your Zendesk account, providing a seamless experience for your users. Host mapping is…
Can existing Zendesk account holders apply for the Startups program?
Existing Zendesk account holders who are startups can apply for the Zendesk for Startups program, but eligibility depends on specific guidelines. It's important to refer to the program requirements to determine if you qualify. The guidelines…
What are the limitations of the Zendesk for Startups program credits?
The Zendesk for Startups program credits have certain limitations. While they cover a variety of Zendesk products, they do not include consulting services, add-ons, integrations, or Zendesk Talk or Sell minutes. The program provides a monthly…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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