How to Cancel Marketplace App Subscription - Frequently asked questions
Explore frequently asked questions on canceling a marketplace app subscription. Find answers to common queries and learn the steps involved in the process.
Frequently asked questions
How do I cancel a subscription to a Zendesk marketplace app?
To cancel a subscription to a Zendesk marketplace app, you simply need to uninstall the app. This action can be performed by an administrator at any time. Once the app is uninstalled, any remaining cost for the subscription is prorated back to the…
Will I be charged after canceling a Zendesk app subscription?
No, you will not be charged for the rest of the month after canceling a Zendesk app subscription. When you uninstall the app, any remaining cost is prorated back to the payment method on file. This means that you only pay for the time you…
What happens to app settings when I uninstall a Zendesk app?
Uninstalling a Zendesk app can sometimes result in the deletion of app configurations and settings. This means that if you decide to reinstall the app in the future, you may need to reconfigure it to suit your needs. It's important to be aware of…
Who can cancel a Zendesk marketplace app subscription?
Only an administrator has the ability to cancel a Zendesk marketplace app subscription by uninstalling the app. This ensures that only authorized personnel can make changes to app subscriptions and manage billing. If you're not an administrator…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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