Activate Zendesk Suite Sell Promotion - Frequently asked questions
Discover how to activate your Zendesk Suite Sell Promotion with our FAQs. Get answers to common questions about the Startups program and maximize your benefits.
Frequently asked questions
How do I apply my Zendesk Startups promo code?
To apply your Zendesk Startups promo code, make sure your billing cycle is set to monthly. First, sign in to your Zendesk Suite trial instance and click 'Buy Zendesk Suite' in the top-right corner. Choose the solution you need, either 'Zendesk…
Can I change my Zendesk subscription during the promotion period?
Yes, you can change your Zendesk subscription during the promotion period, but there are some conditions. If you want to upgrade your subscription, the account owner can do so at any time via Admin Center > Subscription. However, if you wish to…
What should I do if I'm still waiting for approval for the Zendesk Startups program?
If you're still waiting for approval for the Zendesk Startups program, you can create a trial account but avoid subscribing or picking a plan. It's important not to subscribe or select a plan before receiving your promo code, as doing so will…
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Zeffy
Zeffy
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Zinc
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Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
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Freecash
Freecash
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
Ella Roy Customer Success Manager
Zeffy
Zeffy
Read Zeffy's case study
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
Zinc
Zinc
Read Zinc's case study
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
"My AskAI’s Zendesk integration is saving our support agents over 35 hours per week. A massive win for the team and mitigating hundreds of hours of combined waiting time for customers. We are very pleased with the results — which have allowed us to reinvest bandwidth into other strategic areas."
Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
Customer.io($50M+ ARR)
Read Customer.io's case study
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
"My AskAI's Intercom integration stood out not only because of its impressive answer accuracy but also because of how well it worked within our existing Intercom setup. The combination of precision and effortless setup made it invaluable."
Howard Blick Customer Service Team Lead
Freecash
Freecash
Read FreeCash's case study
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