If you're still waiting for approval for the Zendesk Startups program, you can create a trial account but avoid subscribing or picking a plan.
It's important not to subscribe or select a plan before receiving your promo code, as doing so will remove you from participation in the program. The benefits of the program can only be applied to new Zendesk accounts, so patience is key while waiting for approval.
To apply your Zendesk Startups promo code, make sure your billing cycle is set to monthly. First, sign in to your Zendesk Suite trial instance and click 'Buy Zendesk Suite' in the top-right corner. Choose the solution you need, either 'Zendesk…
Yes, you can change your Zendesk subscription during the promotion period, but there are some conditions. If you want to upgrade your subscription, the account owner can do so at any time via Admin Center > Subscription. However, if you wish to…