image for site

Implement Custom Pages with React - Frequently asked questions

Discover answers to common questions about implementing custom pages using React in Zendesk. Learn best practices, troubleshooting tips, and more.

Frequently asked questions

How can I add custom pages to my Zendesk help center using React?

To add custom pages to your Zendesk help center using React, you need to develop, bundle, and embed the pages. Start by creating your custom page using React with TypeScript for the frontend and Node.js for the backend. Use Create React App to…

What technologies are used to create custom pages in Zendesk?

Creating custom pages in Zendesk typically involves using React.js for the frontend and Node.js for the backend. The example provided in the help docs uses React with TypeScript, styled with Tailwind CSS, and Nodemailer for email confirmations….

How do I ensure my custom page aligns with my Zendesk help center theme?

To ensure your custom page aligns with your Zendesk help center theme, consider the design aspects such as authentication, navigation, and page styling. Avoid developing a separate header or navigation for your custom page, as it will inherit these…

What are the security considerations for building custom pages in Zendesk?

When building custom pages in Zendesk, it's crucial to consider security aspects such as API route protection and authentication. Use tools like JWT (JSON Web Tokens) to secure your application by building request authentication. Ensure that your…

How do I bundle and embed a custom page in Zendesk using Webpack?

To bundle and embed a custom page in Zendesk using Webpack, first complete the development of your React app. Then, configure Webpack to compile the app into a single HTML file. This file, along with the necessary CSS and JavaScript files, should…

Can I use a different tech stack for developing custom pages in Zendesk?

Yes, you can use any preferred web tech stack for developing custom pages in Zendesk. While the example provided uses React.js and Node.js, you are not limited to these technologies. The flexibility of custom pages allows you to choose the tools…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites