How to Export Datasets from Explore Beta - Frequently asked questions
Frequently asked questions
How can I create a one-time export in Zendesk Explore?
Creating a one-time export in Zendesk Explore is a straightforward process. You can initiate an export that runs immediately for the dataset and time period you select. However, you can only create a one-time export once every 24 hours. To create…
What are the steps to set up a recurring export in Zendesk Explore?
Setting up a recurring export in Zendesk Explore allows you to automate data exports on a regular schedule. This feature is perfect for keeping your data up-to-date without manual intervention. To create a recurring export, go to Explore and click…
How can I view and download the results of an export in Zendesk Explore?
Viewing and downloading the results of an export in Zendesk Explore is simple. You can access all your export details and download the results as a CSV file. To view the results, click the Dataset exports icon in Explore's left sidebar. Choose…
Can I cancel an in-progress export in Zendesk Explore?
Yes, you can cancel an in-progress export in Zendesk Explore if you decide you no longer need it. However, note that canceling a one-time export still counts against your limit of one export per 24 hours. To cancel an export, go to Explore and…
How do I delete an export and its results in Zendesk Explore?
Deleting an export and its results in Zendesk Explore is a quick process. This action removes the export and any associated results from your Dataset exports page. To delete an export, click the Dataset exports icon in Explore's left sidebar….
What datasets can I export from Zendesk Explore?
Zendesk Explore allows you to export a variety of datasets, providing flexibility in data analysis and integration with other tools. The available datasets for export include Answer Bot: Flow Builder, Chat and Messaging - Engagement, Chat and…
Is there a row limit for dataset exports in Zendesk Explore?
No, dataset exports in Zendesk Explore do not have the same 50,000-row limit that reports do. This makes it easier to work with larger datasets. When you export datasets from Explore, they are made available as CSV files without the row…
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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